Companies have numerous resources, but businesses did not discover the most important one until sixty years ago: the human element. In any business, employers that treat employees badly rarely succeed for long. As Henry Ford discovered, paying a higher wage and concentrating on employee needs created greater output and eliminated worker apathy. Today, we call divisions that handle those needs human relations.
At any business, if a worker experiences difficulties or discrimination, then the human relations department hears about it first. These professionals assist in rectifying any problems or conflicts between employees in a timely, efficient manner. This saves company time, funds and sometimes a lawsuit or two. Giving employees an HR department gives them a voice, which improves job satisfaction and output. Happy employees work harder.
HR departments also handle performance reviews, payroll adjustments and the acquisition and dismissal of employees. For this reason, the HR division of any company remains an essential piece in successful business strategies, no matter how large or small the company.